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Red Flags To Watch For Before You Hire An Offshore Development Team

From Clough




A number produced without questions should be treated as a warning, not a service level. An experienced provider will come back with clarifying questions before any number: about who owns the data and what happens on failure. A vendor that quotes without asking anything is simply guessing, and a guess resurfaces as a change order — on your budget.



Look out for a gap between the engineers on the sales call and those who eventually appear in the repository. Request specific people rather than roles in the contract, technical consulting services with a provision that requires notice before anyone is swapped. A vendor that will only describe a pool of resources and dedicated teams web development never names individuals is keeping the right to assign anyone it likes.



Require commit-level visibility from the start. A provider that shows code only at milestones expects you to trust a black box. Regular commits and pull requests tell you who is really on the project far better than any status report. The same applies to the build and deployment setup: if nothing runs automatically, promises about quality are unverifiable.



Vague contract language around intellectual property is never a formality. The contract must state explicitly that all deliverables become the property of your company upon settlement of the relevant invoice. Check also the jurisdiction and how payments are structured: heavy prepayment with nothing due in return for weeks eliminates any leverage you would otherwise keep.



Last, look at communication. Ask what overlap you will share with your working day, which named person handles questions and within what time. Four hours of overlap generally works; no overlap converts every clarification into a lost day. Unclear written communication in the sales phase does not improve later.